OUR PHILOSOPHY AND PURPOSE
At iRespectOnline we are committed to helping small business and individuals establish and nuture their online reputations. We work with you to help you to build a strong and purposeful online presence. We ask the hard questions and work with you to provide an authentic “voice” when communicating with your audience. Aligning your purpose and values is imperative to building a strong community.
Damage to reputations comes from a mismatch or misinterpretation of what is said about your business and the reality of their experience of your business.
Perception + Experience = Reputation.
Your social media presence is part of your customer service philosophy. Loud “hype” and advertising puffery doesn’t cut it for progressive organisations in today’s world.
iRespectOnline assists Small Business and Individuals to understand the online space, and guide you with relevant, researched and strategic advice to help you to build and maintain your online reputation.
We understand the love, sweat and tears that goes into building your business.
iRespectOnline provides information, advice, strategic social media and content plans, training programs, one on one coaching and bespoke workshops and presentations to help you to manage your personal profile and that of your business
in the online space.
Have you considered that your reputation is actually your biggest asset? Whether your personal reputation or that of your business , it is vital to understand and manage what is known and being said about you. In the online world news travels fast!
Fiona Lucas is the founder of iRespectOnline® and the parent forum Futureproof Your Kids®. She is a Social Media Strategist & Educator focused on helping Businesses and individuals to create and protect their online reputation. She is passionate about making the online world a more supportive and respectful environment for all through authentic and truthful representation.
Through her work in the online environment and in education Fiona recognised the importance of bringing the concept of reputation management and relationship marketing to the forefront of online education and business strategy.
Whether you are a celebrity, self employed , student or a business or organisation, reputation and brand walk hand in hand.
Fiona has researched and observed the damage which can be caused to a reputation through the poor use of social media and knows just how hard it can be to rebuild. Social media is a brilliant tool for magnifying messages, but unfortunately it magnifies mistakes too.
Fiona is the author of Futureproof Your Kids© and creator of the Four Rs Reputation Framework©.
She is a passionate advocate for protection of children’s reputations online. She has created a simple four-step framework to help parents guide their children as they enter the world of social media and to act as a life long guide to manage reputation.
The driving motivation is Fiona’s deep interest in ethics, good governance and trust-based relationship-building in the online space and her own experience of bullying both as a child and later in life. She believes that everyone should be aware of the need to manage their online presence in an authentic way and has recently adapted the four-step reputation framework for the business environment.
Recognised as a thought leader and well respected in the reputation field, she contributes blogs to various sites including Business Chicks and Happy Parenting and is a member of the Advisory Panel for KidTrack in the USA as well as a program partner for the Australian government’s Stay Smart online National Cyber Safety initiative. She has completed the NSPCC and CEOP (UK) Training in Keeping Children Safe online and Australia eSmart training.
In addition to her business experience, Fiona is a life long learner and has mentored with some of the leading names in Social Media in the world including Mari Smith, Amy Porterfield and Donna Moritz. Her qualifications include a Bachelor of Commerce Degree (including majors in eCommerce, Human Resource Management & Accounting), IT Certification and was previously an associate CPA. She is a social media branding strategist, blogger, mentor and previously worked in education as a Strategic Finance/HR Business Manager. She was deeply involved in many school-based committees and mentored many young business managers. She started her first business in 1996 providing admin and secretarial services.
Fiona was a finalist in the 2013 Mamamia’s l Most Clickable Women Awards* .Fiona says, ‘I have always been someone passionate about helping others to grow and equally passionate about ethics and transparency, and the online environment continually was showing me that there are some real gaps in the way we are engaging online, which often has damaging results”.
Fiona launched her first book “Future Proof your Kids” a guide for parents in June 2013. This complements her current ebook series for business and individuals. She is currently writing her new book “Fantastic Futures”