November 4, 2014 By Fiona Lucas

ONLINE AND OFFLINE SAFETY AND YOUR KIDS

Online Safety

One of the biggest concerns every parent has for their children is to keep them safe, whether online or offline (At home, at school, at play).

Some new developments are making online safety easier and improving offline safety as well. In this blog we will look at some of the newer features and products making our connected world safer.

Facebook

Facebook have recently added a few great new features which go a step towards making things safer in the online world.

Firstly they introduced Privacy Checkup which you can access from the drop down box under the “lock” symbol on your Facebook profile.
This will run through your settings and help you to tweak them and is a great way to start a conversation with the family about online safety.

More recently the Facebook Safety Check has been released which determines your location based on either the city listed in your profile, the city you are using the internet or if you use “nearby friends” the last location you were in. It then sends a message to anyone in the vicinity of a natural disaster or other major incident which may be of threat. You can immediately let family and friends know you are ok by tapping the I’m Safe button. (See illustration below courtesy of Facebook.com). You can also indicate you are not in the area, and access a list of friends to check they are ok as well. Great for peace of mind and definitely a step in the right direction. Of course if your friends don’t use Facebook often (or at all) they may not use it, and I can see issues with people worrying because the “I’m safe” button has not yet been pressed.

Monitoring Apps

So what else can we do? Certainly we need to constantly be educating ourselves, having conversations with our children, friends, relatives, neighbours, work colleagues, teachers about staying safe online and understanding more clearly how communication is evolving in the age of the Internet of Things. Continually sharing experiences and learning helps to develop a much more grounded understanding of the online world, and helps to remove some of the “fear” factor.

Concerned developers have been looking at other ways we can use the amazing technology available to us to help create a safer world. Recently whilst I was in the States I met up with one of the creators behind KidTrackMobile™. They invited me into a voluntary role as a project advisor for their app and I was happy to be involved at the ground level.

There is much debate about how much we should monitor our children as they navigate the world, both online and offline, and equally much debate about “marshmallow” parenting, “helicopter parenting” and not allowing our children the freedoms they need to develop into confident young adults, whilst trying to balance keeping them safe. I personally am passionate about being respectful of people’s views, privacy and opinions; however through my work I often observe damage being done through poor understanding of modern communications technology, and I believe we need to take early action, to help our children grow up with a safer mindset.

Is it “spying” ?

I personally believe that as parents we must show respect for our children’s interactions on line. They have a right to privacy and therefore as a rule we should not be reading everything they write and checking on them every other minute. When a parent feels there is an issue, then that is reasonable grounds, but I also believe that parents should review with the child present ensuring they are aware that their conversations may be read and there should be transparency. It is often enough just to know that a parent “might” look to keep online behaviour at a more reasonable level.

KidtrackMobile™

Some people say to monitor or track your children is invasive of their privacy but I would like you to consider these facts, and if they ring true for you, to consider using an app such as KidTrackMobile™.

KidTrackMobile™ is an app (currently Android only) which allows a parent (if they choose) to monitor where their children are “playing” online (what products they are using and how they are engaging with them) and the location your children are in. There is also an add-in option to actually set “no go” zones for them, so that the parent is alerted should a child end up somewhere they were not supposed to be.

Before you get hot under the collar about this being “invasive”, I would like to put to you that your child is possibly using platforms and apps right now that let a complete stranger know where they are when you don’t! We have to look at our current amazing connected world in both the good and bad light, and start making changes now.

There are more smartphones being “born” (produced) than humans at a ratio of around 4:1. That’s a lot of smartphones. There are literally millions of apps for almost every possible purpose, and many of the include ways to find, speak, connect by video and meet up with total strangers as well as friends. This also means you can be

When you first decide you are giving your child a smartphone or tablet, you are not handing them a toy, or just a phone, but an incredibly powerful computer and location device all in one. The first things most people do (adults and children/teens alike) is to start adding apps to their smartphones. They want to make their lives easier, manage their fitness, play games in their spare time, help them become more organized and connect with others. There are millions of apps out there, and many are free. Often you get what you pay for. Free apps can be filled with malware or may be more susceptible to being hacked or compromised. At a recent Google developer’s conference it was noted that that there are now around 1 billion Android users vs 470 million iOS (apple) users. Statistics show that Android users spend half as much as Apple users on apps, preferring to use free apps. Android systems are still more susceptible to security breaches than iOS so it’s a very interesting observation.

Apps such as KIK for example, can expose your child or teen to unsavory adult content and is a known app for grooming by sex predators (just google KIK and pedophiles and be prepared to be shocked). There are many apps which have even more exposure than KIK and they keep on being produced.

If you want to see a review of some of the apps which pose a risk, you can read here.
Add to the mix the risk that your child might decide to meet up with a stranger, and suddenly apps have a whole new factor that can make a parent worry.

Using apps such as KidTrackMobile™ provides peace of mind. It enables you to allow your teen/tween some freedoms, whilst knowing you can easily check on them, and you can see where they are via the Geolocating inclusion.
I recommend that you have a conversation with your child and tell them you are purchasing this type of product because you love and care for them, and that you won’t be invading their privacy unnecessarily; but that they need to earn your trust in the way they use a smartphone. I’m not saying this will be an easy conversation, it totally depends on the age of the child and perhaps how much freedom they have previously had. If the consequence is that the smartphone is “grounded” you might get further (after initial grumbles). I do think that in the end, with a bit of time to think, they will agree it’s a small trade off teaching them responsibility and respect for the equipment you have given them, their own safety and your trust.

Often as parents we get an inkling that something is not right when it comes to bullying and cyberbullying, or worse still grooming. Our child may become withdrawn or angry and either lock themselves away from us or become quite obsessed with checking statuses and their phones constantly. As a concerned parent with some apps you can even set alerts, so if particular words are used in a conversation you are notified. Although this to some may seem invasive (and well, to a point it is), but this is allowing us to be proactive, and to step in before things get too bad. Early intervention in a supportive environment is far better than having your child suffer bullying for months. It can also alert you to your child’s actions if they are in fact, submitting others to bullying behavior.

It is important to note that this is only a first step, we strongly advise that you seek professional advice in the event of your child being bullied or harassed because intervening in the wrong way can make things worse. Show your child you are on their side, even if you disapprove of what they are doing, but make it clear they are loved and that you are willing to negotiate. It may be that you increase your monitoring of your child’s online activities until things settle down.

Not all apps are alike. Another reason I like KidTrackMobile™ is that it sits inside the operating system so your child cannot remove it like a normal app. It is not free and there are different subscription levels depending on your needs. As one of the voluntary Project Advisors I am able to offer my readers special prices on this product – in fact my readers can obtain up to 73% of the 12 month platinum subscription (see link at the end of this post).

Time Away

Another Android only app, is Time Away. This app helps you to monitor just how much time your growing darling is spending online and provides additional features such as monitoring downloads of apps, usage, location and like Kidtrack™ also enables turning off devices during family events (which is something I would like to see more people doing). This apps allows you to monitor your kids’ device usage & app downloads, locate your child on the go and set schedules for school time and bedtime which are device free. You can also set time limits and block apps.
According to reviews it has had a few glitches. Both of these apps enable remote monitoring by parents.

If you search online you will find a range of apps which can help to offer peace of mind. Prices range from free basic entry to $70 or more a month. It is worth checking features vs price before purchasing.

Life 360

This is an iOS (apple) app which is not as fully featured as many of the other and is not so much a tracking app as an app that lets you create private circles with family and friends. This means you don’t have to share locations with the public. You can communication one on one or in a group and receive notifications when family and friends check into favourite places.

Parent Kit

Another ioS app, this one provides parents the ability to set up a schedule and parental control from their own device remotely. It allows you to track time on apps and internet as well as purchases of apps and other content. A downside is that the child is able to delete their profile.

Google

Sometimes people say that all problems stem from the content that is online, and often look to blame Google as the main search engine. Google a tool which enables access to all kinds of material (as do other search engines).

Thankfully Google is becoming more proactive around issues of safety and have deveoped a online safety centre to help education in the safe use of the internet. The “explore” section guides you through tweaking settings and limiting types of words and phrases to make searching online much safer. You can visit them here.

Google also have a child friendly search engine called Safe Search Kids where tighter settings are always on. I would still highly recommend parents be close by when young children are using the net) .

As mentioned earlier in this article, if you would like to read more about KidTrackMobile™ and perhaps take up their generous offer, please follow this link.

Online Parenting Conference

Parenting is no easy job these days. We are really excited to be part of the 2014 Happy Parenting Raising Adolescents Online Conference.

You’ll hear great tips, tools and strategies to help you:

Communicate better
Establish loving connections with your teens
Keep your teens safe
Grow positive happy healthy confident young adults

This conference runs from 10-14 November and is FREE during the live sessions. You are also able to sign up for a very reasonable cost to enjoy the full content of over 20 experts at your leisure. Click on the image below to find out more.

September 9, 2013 By Fiona Lucas

FYI If you are the parent of a teen

There has been much discussion following the recent blog post by Kim Hall, Director of Women’s ministry at All Saints PCA in Austin, TX.

In it she discusses how she sits with her teenage boys and they look at social media posts together. I think being able to share family time and social media is a great thing, and something that I advocate. It is important that we demonstrate transparency and openness and being able to share our social media together is like sharing the photo album of old. (Provided of course we are mindful about what we are sharing).

The post has gone viral and that is a good thing, as it is hopefully ensuring lots of good conversation and debate around the content. Unfortunately for Kim Hall, it hasn’t all been positive. Although there were some comments regarding the photos she posted of her boys on the same blog (since replaced with more happy family shots), the issue that was setting off alarms for me was around the way she seemed to be encouraging her boys to look at women as sexual objects and to judge them. “I know your family would not be thrilled at the thought of my teenage boys seeing you only in your towel. Did you know that once a male sees you in a state of undress, he can’t quickly un-see it? You don’t want our boys to only think of you in this sexual way, do you?” she states.
Don’t we all put a towel around ourselves when getting out of the ocean or pool? A towel usually covers more than the bathers underneath surely? Of this poor girl who has been banished from the “Halls” social media and is now forever in the minds of Mrs Hall’s sons pictured in a sexual way – perhaps she is just an innocent copying what she sees all around her online, on television and in videos? Why assume she is trying to seduce?

There are all kinds of warning bells going off. This is akin to saying a girl ‘asks’ for assault by the way she dresses, yet our fashions dictate much to our youth – they are just following trend (even although some of those trends might make us shudder – but hey – many of us lived through the 80s!).

I have written this post because I would like to ensure that we are encouraging discussion and deliberation around these issues, to ensure we examine and explore solutions to a modern problem. What we are posting online is reflecting upon our reputations, but unfortunately much misinformation and prejudice seems to also be rife.

Is it possible that we could see someone in a towel and NOT make a sexual judgment – whose prejudice are we placing in the minds of our children – it’s our own. Don’t get me wrong, I am fearful of the pornographic poses which seem to be so popular, mainly because I fear that our girls are not appreciating their own true inner beauty and intelligence and base their self esteem on mirroring the images they are bombarded with. This is all superficial, and this brings me back to Kim Hall encouraging her boys to only determine friends through such superficial means.

One of the things I have been blessed with, which in all honesty it took me a long time to understand, was to appreciate the diversity of our world. Thanks to life and in part to my own extremely talented children I have discovered that things such as the fact that long hair or really short hair, tattoos, holes in their earlobes, beards or loud music don’t mean that the people who don’t necessarily share my own tastes in haircuts, music or fashion are not highly intelligent valuable people for our society. Every one of us has something we can add to the world in a positive way. You don’t have to have been an A grade student or a graduate with high distinctions to bring amazing things to the world – what you need is belief in yourself and your message. Our children have the ability to change the world in a way never before seen. Neither of my children were straight A students, but both possess passion and belief in their chosen professions, and they put their whole heart into the things they love doing. All of our children have such amazing opportunity. The power of connection and communication is literally at our fingertips, the ability to explore ideas and research vast amounts of information means we don’t really have an excuse to be ignorant anymore.

The zero tolerance policy that Kim Hall has in her own home I understand when it comes to what her children have placed online and their own behaviours, but as a person who is obviously of Christian orientation, I do feel she should encourage tolerance and understanding. There is also a risk that this “banning” will actually arouse more curiosity in her boys.

She states that she “prays for the women my boys will love. I hope they will be drawn to real beauties, the kind of women who will leave them better people in the end. I also pray that my sons will be worthy of this kind of woman, that they will be patient – and act honorably – while they wait for her”. I hope that she is not sitting with her boys, looking at a picture of perhaps a 14 year old girl who has taken a silly photograph of herself (assuming this is a pose in PJ’s as described) and then state that this girl could never bring happiness and joy to anyone? This is the kind of statement which leads our youth to feel disengaged and desperate. I am saddened by such a view.

Those of you with daughters, how does this resonate with you? Would you want your daughter’s condemned for a photo and more so should she be the one who is responsible for ensuring she is not judged sexually by a male? Is she responsible for the fashion of the day? We have surely moved beyond such judgment.

This brings me to the core of my post, the belief that we as parents MUST be the models for our children. If we were more involved perhaps we could curtail some of these youthful mistakes which now rather than being confined to a household are shared with the world. It is our responsibility foremost we must teach our children the values of respect. SELF respect is I believe one the key traits that we must endeavour to encourage in our youth. Perhaps this is the message that has become lost in Kim Hall’s post, but there are other messages she is teaching her children which are not positive traits. I certainly feel that our own prejudice such as passing judgment upon others, particularly children, is NOT something we should be teaching our children. Helping them to identify dangerous behaviours certainly is. The message I believe Kim Hall is trying to convey is that girls have the opportunity to stop, clean up their social media pages and demonstrate their true colours, but she forgets that boys also need to do this. One does not want to accidently encourage self righteous misogynistic views to be developed, and sexual objectification and denigration can be manifestations of such views.

Kim Halls original post has since been removed.

Fiona Lucas

June 28, 2013 By Fiona Lucas

What parents REALLY need to know about social media

There is so much information online for parents these days it is hard to know where to turn, it can be pretty confusing, and time consuming trying to cover it all. So many ebooks and articles and blogs on safety and apps and etiquette (we here at iRespectOnline have written many of them!).

Last year (2012), after seeing the career aspirations of one young teen smashed due to inappropriate photographs being posted online and found by a prospective employer, I knew I had to write a book to really EMPOWER parents with knowledge and to help them to understand the importance of guiding their children from the earliest ages possible. It took me just over a year to write as my father had a stroke just before I was due to finish it, but I am so pleased that it is now available and is being very well received.

Futureproof your Kids© encompasses my passion for not only educating parents in understanding the online world but of empowering our children to be the SUPERKIDS of the future online. Children who grow up respecting integrity and high values.

I never set out to write “another” guide book on privacy settings and the like as social media platforms change so often. Through collaborative efforts, I already have wonderful series of helpful tip sheets produced with my lovely colleague Mel Rom at Social Ediquette™ in Perth, WA. (We update these often to keep them on track with the latest changes).

Instead I have a produced a book from the heart, designed to help readers to really think and consider what our online interactions mean for ourselves and others, both now and in the future. The book is designed to assist parents with the issues they are really struggling with – where to begin, how to help their children, and to understand the benefits as well as be aware of safety and issues such as cyberbullying. Beyond that, this book introduces my 4 Step Reputation Framework© which I am so excited about.

This framework encompasses a set of ethics and values which our children can use throughout their lives. Introducing the values via 4 cute characters (created by my amazing illustrator Deb Parker) we meet Ruby Respect, Robert Responsibility, Rosie Resilience and Ronnie Research. These characters form an integral part of the content of my education workshops for parents and schools.

Further “superkid” superhero characters are introduced as we progress through the workshops. The values are valuable for adults to embrace also, as it is from parents and other adults that our children tend to model their early behaviours on. We need to keep checking our own “reflection” in the social media mirror!

IT IS NEVER TOO EARLY OR TOO LATE TO START LEARNING ABOUT THE ONLINE ENVIRONMENT. Whether your child is under 2 or 16 we should not allow a digital divide to develop between our children and ourselves when it comes to understanding the online environment. You need to be there, to help guide your children through the social media “playground” . Grandparents, Aunty’s, Uncle’s and neighbours too, should all understand the environment so you can work together to create a consistent approach to the use of social media where your children are concerned.

It’s not just parents and children who can benefit from my framework, I also have a “grown up” workshop version of the 4R’s Reputation Framework© for businesses who wish to embrace a more ethical, transparent and connected approach to the way they engage online with their clients, customers and prospects.

I look forward to sharing future posts with you that explore the contents of the book and perhaps engaging with you at a workshop at your school or community group soon!

Respectfully

Fiona Lucas

Author

Futureproof your kids© is currently available to Australian parents in paperback form from our website and at www.futureproofyourkids.com. Kindle/electronic formats of the book are currently under development and will be available globally in the near future. We encourage purchasing the hard copy so it can be shared around your family and always nearby for reference :-).

Enquiries for international and/or bulk orders should be made directly to the author via the contact form:

[contact-form][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Enquiry Type’ type=’radio’ options=’international enquiry,bulk order,school enquiry,workshop enquiry,keynote speaking enquiry,Other’/][contact-field label=’Comment’ type=’textarea’ required=’1’/][/contact-form]

iRespectOnline®

Your social media mirror. Have you checked your reflection lately?

May 28, 2013 By Fiona Lucas

Online superheroes Simple but positive action -: Smile online

As passionate as I am about raising awareness for change in the way we engage online, I had an interesting “comment debate”* on someone’s wall about taking action in the area of online safety and cyberbullying. As someone who is proactive about change and commited to bringing respect, ethics and higher values into the online environment, I was quite interested in their view that my business, my blogs, workshops and my book did not constitute action in this person’s eyes. They spoke about joining organisations to volunteer time on help lines etc as being action.

It is so vital that we do man help lines in order to address the suffering of others, and I certainly hope that the information I share and the openness of my blog and facebook pages offers value for those seeking help, along with the events and organisations that I volunteer time to. In my opinion, my positive action looks beyond helping only those who are already suffering, to include preventing it from happening to others. Therefore I truly feel that educating others, and changing mindsets is very much an action. Would you agree?

The debate however had me thinking about ways of trying to bring positivity into the space. I really hate having to have negative conversations where it feels very ‘doom and gloom’ due to the important issues of safety, because I also feel the online environment can have such a positive effect and be used in ways which are beneficial to others. Some of these benefits include the availability of information, creation of supportive community, help and support during disasters, bringing together those with shared interests, bringing education within the reach of everyone, helping isolated communities to feel more connected, assisting those with disabilities who might otherwise not engage, encouraging us to share our hopes, dream and achievements with others as a way of inspiring those around us – the list goes on. We just don’t highlight the wins enough, but we sure amplify the darker side when it happens.

Some people say to me “I don’t want to share what I had for lunch, or know what you did”, “I dont need people to know where I’ve been or what I did”.. and sure maybe you don’t, but if we go back in time, when communication wasn’t so broad, everyone in the village knew what you had for lunch, what you did, where you had been…. so to me, we have just tried to bring some of the village back, because we have all been wandering around our big lonely cities for quite some time. Just as some wanted to escape the village back in the day, we have those who want to escape back to a time when each of us had more interest in the other, because there simply was a lot less to occupy our minds. With so much now filling our heads, a bit of harmless, no-brainer, “I don’t have to analyse this” posting is quite welcome in my world! Ok some things should stay private – I don’t need to know when you shower or go to the loo (or what you look like in either of those situations) – but if you really want to share that, I would probably ask you why, but then limit the feed. After all it’s your wall, not mine and you can share what you like as long as you take responsibility for it. If you eat out somewhere nice, I am interested – I love eating out and I don’t mind the pics of your food. If you post graphic images of particular causes, that is up to you, but be sensitive to the ages of those you transact online with. Respect our youth’s right to grow up without fear in their faces every minute. Just own what you post. Seriously if you don’t like it, don’t judge it, just adjust your settings if it really bugs you. If its illegal or inappropriate, report the page or post – that’s what I do.

What about though, rather than getting up in arms about people posting pics of the cat, or their outfit, that we choose to view our online experiences with the glass half full? Embrace the simple joy and pleasure that someone is getting from sharing their new hairdo, the new garden spade or their boutique beer. Rather than be annoyed, breathe in the simplicity of their joy and happiness. You don’t have to rush out and get a spade, but hey, if you ever need one you now know which friend can help you!

Naturally there are certain pictures which shouldnt be shared – the ones your grandma would blush at – keep them private. However if you do post about your more intimate thoughts or the melt down you had – recognise that you are reaching out to your community, but also recognise that you must take responsibility for that post – and if you don’t get the response you wanted, either take it down, or learn from it. If its too personal, don’t post it – try picking up the phone and talking things over with a close friend. In the end it is your wall. Try and be understanding, don’t knock the guy who posts pictures of his new mag wheels when you have just finished posting 300 pictures of baby eating yoghurt – one is his baby the other is yours!

If you only use your social media for business, then stop and realise that platforms like facebook and blogging itself have grown as social networks and blogging is about sharing opinion, thoughts and events of the day – hundreds and thousands of global diaries being updated every minute. Logically not all content will resonnate with our own values and opinions, but if you let it wash over you, you might just find that you are learning new things. We need to keep the social in social media or we go back to square one, and I think many in the world are over the bombardment of advertising everywhere they go.

This post was inspired because I was seeking interaction on how to bring positives, love and fun into the space, to counteract some of the negativity. I was shocked to find that some people, particularly young people, just don’t know how to give a compliment or praise someone. It’s not, to coin a phrase “wanky” to tell others positive things – it’s just simply nice!

So how can we take simple postive action? Well how about joining up with our new global event? Until the end of June we challenge you to join us and to post a positive comment on someones wall, then share the comment (without the persons name) so that others can see the types of things that people appreciate in others. #LET’SSMILEONLINE is a really simple way to spread a little love. I think our kids would be more resilient and able to cope with the odd nasty comment from a bully when (1) they can recognise that the issue is with the person posting, not them (2) they see positives to counteract the negatives. It’s not rocket science, it’s not even science, it’s just something I would love your support in trying. Let’s all be online superheroes. If you see something negative, just remove it, or let us know if it’s on our event and we will remove it. No need to engage because who wants to waste energy on negativity anyway?

fiona lucas

*comment debate: my term for a lengthy thread on facebook

*illustrations from Futureproof your Kids

March 21, 2013 By Fiona Lucas

Bully for you – sending cyberbullies into space

How fantastic it is to see that children from a group who tend to be bullied, are becoming more resilient and are now standing up and being proactive about it. I couldn’t resist the pun. Bully for you! I shouted.

Australian teens inthe 14-15 year group are those most likely to experience cyberbullying according to the report which was presented at the 6th World Congress on Family Law and Children’s Rights in Sydney’s Darling Harbour on 19 March this year, however these same youth also indicated that they were prepared to stand up and do something about it. 14% of the teens surveyed said they would tell them to stop, 20% came to the defence of the person being bullied and 21% chose to ignore it. The interesting thing is that this is the very demographic who tend to push the boundaries and engage in activies such as “friending strangers and sending photos to people online that they have never met”. So here are a group of young people who do tend to have a much wider view of privacy than many of us, but they are standing up and saying NO to the bullies.

Wow, that is such a wonderful thing for me to read. Being able to rise above the taunts and poor behaviour and see it for what it is. I have to say I’m very proud of the proactive stance taken by our government against cyberbulllying. Every school in Australia has an antibullying policy and the resources avaialble just get better every day.

Other statistics indicated that 1 in 5 teens in this same age bracket (14-15) has experienced cyberbullying.

We still have a long way to go, but it really is heartwarming to see that our teens are picking up the message. It will take time, but if you talk to your children everyday and ask them what is happening in their world (on and off line) and talk to them about cyberbullying, we will make headway. Many children don’t want to mention it because they don’t want to upset their parents, or are worried that their parents might do something that brings more negative attention to them. There is a great page on facebook run by the Australian Governments Cybersmart program where both kids and adults can join in conversations and ask questions. Its called The Cloud dream on and you can join them here. (amended this page was withdrawn in 2015). It’s real life discussion on all sorts of topics related to the online world.

There are some wonderful government research projects available which you can participate in:

The Youth Advisory Project is comprised of of 8-17 year olds students who” provide direct consultation to government via the secure YAG online consultation website and face-to-face forums throughout the year. YAG members provide advice to government on a range of cybersafety topics including digital citizenship, cyberbullying, mobile phone safety, privacy, social networking sites and online computer games”. Expressions of interest for Schools is now closed for most states (primary in WA, SA & NT closed.

Parents and Teachers in Australia can also participate in the TAP Advisory Group .TAP provides an opportunity for teachers and parents across Australia to come together via a secure online forum to discuss cybersafety issues affecting children in the digital world and is open to all Australian teachers and parents.

I encourage all parents and children to get involved and have a say in the development of online resources and policy.

Fiona Lucas

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