Facebook news feed and small business support How can we support local business, especially in a busy online environment? You probably have seen all kinds of stories about Facebook making changes in the way the news feed operates. Most of these stories have been written for business owners and marketers to help them make sense of the changes. What about for you, the Facebook user? How do … [Read more...]
Geelong Small Business Awards 2017 – Social Media Influencer Nomination
Update: We are a finalist! We are honoured to have been recognised as a local small business making an outstanding impact on Geelong. The Geelong Small Business Awards examine contribution to the community, innovation and collaboration. This is our first time being nominated for such an award and we are humbled by the nomination. iRespectOnline® is dedicated to helping small … [Read more...]
Online complaints – Don’t be an accidental troll
The power of online reviews & complaints: Online Reviews help businesses to share wins and to build trust and provide social proof of the value of goods or services. They can also provide a space for disgruntled customers to make a very public complaints. Unfortunately at times consumers act in an emotional state and do not fully consider the consequences of their actions. It is … [Read more...]
Facebook Moments & Sync – Don’t panic
Facebook Moments Lots of news and reports about Facebook removing the Sync photos album and "forcing" people to use the new Facebook Moments app. Sync was introduced in 2012 as a place to store photos if you didn't want to share them immediately. Facebook have been promoting Moments since December and have been letting members know if they had any images in the sync file to download them. … [Read more...]
Reviews & Testimonials
One of the best ways of demonstrating social proof of a business's value is through the provision by clients and customers of reviews and testimonials. We all know that consumers value word of mouth, however they also tend to trust businesses when they read (or hear video) testimonials because they have an expectation that the review will be genuine, provided in good faith and … [Read more...]
