The power of online reviews & complaints: Online Reviews help businesses to share wins and to build trust and provide social proof of the value of goods or services. They can also provide a space for disgruntled customers to make a very public complaints. Unfortunately at times consumers act in an emotional state and do not fully consider the consequences of their actions. It is … [Read more...]
Livestrong – Strong enough?
Will we see backlash against a major charitable organisation, one that does so much good in the world in regards to supporting those with cancer, following the naming of Lance Armstrong as a drug cheat. Scanning through the comments on the Livestrong site there are both supporters , the trolls who can't resist a good party and those who are disgusted that the head of such a wonderful … [Read more...]
innocent or fodder for predators?
Innocent sounding sites masking fodder for predators Back around March (2012) Facebook closed down a page which was in the form of a competition .. the "most beautiful teen in the world" page. It was closed down, amongst other reasons for being in breach of Facebook regulations due to the bullying taking place, in the form of derogatory comments about some of the teens pictures. There of … [Read more...]
Seriously censorship? How about being sensible?
Only the start of the week and already we have had more issues with Twitter. The latest concerns the NSW government seeking to crack down after rugby league player Robbie Farah received offensive remarks after the death of his mother. Then our Prime Minister Julia Gillard's father passed away and she received much support from her followers, but there was at least one person who made an … [Read more...]
INTERNET TROLLS MUST GO
Time and time again we hear of children who are driven to depression and even suicide because of online bullying and thoughtless comments made by others. Often these others hide behind false names and nick names and get their kicks spruiking their vitriol at people they don't even know. Recently in Australia a television celebrity was the victim of such an attack - where calls for her to … [Read more...]